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FAQ

Got Questions!

Everything you need to know about our aircond services. Can't find your answer? WhatsApp us.

All Questions!

Is the gas top-up really free with chemical wash?
Yes, every chemical wash booking includes a FREE gas top-up of up to 10kg of refrigerant gas (R22, R32, or R410A). Most competitors charge RM50-RM150 separately for this service. We include it because proper gas levels are essential for your aircond to cool effectively after a deep clean.
Will you send a trainee to my home?
Never. We have a strict no-trainees policy. Every job is handled by senior technicians with 10-20+ years of hands-on experience. Mr. Heng (founder), Ahmad, and Raju are our core team — all seasoned professionals who have serviced thousands of units.
What is the difference between standard cleaning and chemical wash?
Standard cleaning (RM85) covers filter washing, cover cleaning, and blower wipedown — it's a surface-level maintenance clean. A chemical wash (from RM160) involves full dismantling of the indoor unit, deep alkaline chemical cleaning of the evaporator coil and blower, drainage flush, and includes a FREE gas top-up. Chemical wash is recommended every 6-12 months for optimal performance.
Do I have to pay the RM50 diagnostic fee even if I proceed with repair?
No — the RM50 diagnostic fee is waived if you proceed with the recommended repair. The fee only applies if you choose not to go ahead with the repair after our technician has diagnosed the problem.
Which areas do you cover?
We cover the entire Petaling District including Petaling Jaya, SS2, Damansara Jaya, Damansara Utama, Kota Damansara, Bandar Utama, Taman SEA, Section 14, Section 17, Subang Jaya, Kelana Jaya, and Puchong. No extra transport charges for these areas.
What warranty do you provide?
Every chemical wash and repair comes with a 30-day workmanship warranty and a 1-month warranty on gas leaks. If your aircond has any issues related to our work within the warranty period, we'll come back and fix it at no additional cost.
How long does a chemical wash take?
A chemical wash for a single wall-mounted unit typically takes 45 minutes to 1 hour. Ceiling cassette units may take slightly longer due to the more complex disassembly required. Multiple units are done sequentially, so plan for about 45 minutes per unit.
Which aircond brands do you service?
We service all major brands available in Malaysia including Daikin, Panasonic, York, Acson, Mitsubishi, Samsung, LG, Midea, and Haier. Our technicians are experienced with both inverter and non-inverter models.
How do I book a service?
The easiest way is to WhatsApp us at 012-2252 623. Send us your unit details (brand, HP, and unit type) and preferred date. We'll confirm your appointment and pricing within 24 hours. Most appointments can be scheduled within 24-48 hours.
What is the difference between chemical wash and chemical overhaul?
A chemical wash involves dismantling and cleaning the indoor unit while it stays on the wall. A chemical overhaul goes further — the refrigerant gas is pumped down, the entire indoor unit is removed from the wall, and every component is individually cleaned. Overhaul is recommended for severely neglected units or units with heavy mould buildup.
Are there any hidden charges or transport fees?
No. The price we quote on WhatsApp is the price you pay. We do not add transport surcharges, fuel fees, or parking fees for any location within our covered service areas in PJ and KL.
Do you charge more for inverter aircond units?
Our chemical wash pricing is based on horsepower (HP) and unit type (wall or ceiling), not whether it's an inverter or non-inverter model. However, certain repairs on inverter units may cost more due to specialised PCB boards and components.

Still Have Questions!

Our team is happy to help. WhatsApp us and we'll answer within 24 hours.